Quality policy
All employees within the business at ELJ Bordet AB must ensure that the company's quality goals and goals are generally maintained. This is to be able to offer you as a customer an extremely high quality when it comes to all our products.
Products and services from ELJ must have the quality that customers demand and expect. ELJ shall provide services and products that are comparable and hopefully better than competing businesses in the same industry. In addition to quality, of course, hospitality is an important part of a buying process.
All customer contact must be characterized by, among other things:
- Correct and effective information
- High delivery security
- Care
- Openness
- Helpfulness
We must always have these goals in mind and strive to achieve them in order to develop and improve the business.
All employees must, as far as possible, perform the assigned tasks in accordance with the quality thinking, which is the common thread throughout the business. Quality is a must for both us and our customers.
Something we must always keep in mind is that the customer is the primary and most important stakeholder for our business. Therefore, it is important that all customers are satisfied with the overall experience with us - both in terms of quality and a pleasant and caring treatment.