ELJ provides flexible and high-quality furniture for you as a customer. Our purpose and vision is to achieve measurable quality goals in the areas below:

Delivery with 100 % security
For both us and you, delivery security is important and our goal is for it to amount to 95 %. A correct delivery of an order means that your order is delivered to you on the delivery date specified in connection with the order being placed.
Since delivery security is important, all deliveries that are made are measured. In addition, statistics are produced each month regarding delivery security.

Quality deficiency costs
ELJ's goal is for the total quality deficiency cost to be below 1 % of the company's turnover. This goal is met with various aids, among other things, all employees must follow the instructions and rules that are developed and that apply within the company.

For us, documentation and archiving is important, therefore this is done with all deviation reports and measures taken.

To satisfy you as a customer
Our primary stakeholders for our business are, of course, our customers, ie you. Of course, it is you who is our biggest focus and satisfying all your needs is what we want to achieve.

In order for you to be as satisfied as possible in connection with delivery, the delivery note is reconciled with the order confirmation, to ensure that the order contains the right products. It is then signed by the person who performs and is responsible for the shipment of the goods.